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The level of understanding and commitment of your executive team to any given strategy will have a tremendous impact on its success. To leverage the full value of customer relationships requires a common understanding of the process, a consistency of approach and individual commitment.
 
 
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Quay has partnered with European firm CEVEYSYSTEMS GmbH to bring their proprietary Leadership Development process to North America. The CEVEY leadership program is an integrated and unique 3 part business coaching approach:
  1. Through an interactive workshop participants are introduced to a powerful leadership paradigm and the tools to create and sustain a high performance culture.
  2. The Management Potential Evaluation (MPE) measures 44 factors directly correlated to leadership success and reveals areas of strengths and weaknesses.
  3. Business Leadership Coaching (BLC) combines the results of an individual’s MPE with their explicit business challenges.
BLC Backgrounder
LDP Product Sheet
   
Profitability Play and Relationship Poker™ workshops blend business theory with adult learning principles in a manner that will surprise and intrigue your executives and effect an immediate change in their perspective on the customer relationship. And this learning method works irrespective of the background or experience of the participant.

We speak the language of engineers, financial managers, operations and maintenance experts, IT wizards, human resource professionals and the sales and marketing teams.
   
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