Quay Communications Inc.      
   
 
     
  President
Jan Pezarro


Jan Pezarro has served in senior executive positions in the public and private sector, including president and CEO for West Coast Express, executive director Marketing & Sales Blackcomb Skiing Enterprises and was the first Vice President Marketing & Customer Services for the Greater Vancouver Transportation Authority (TransLink). More recently she was COO with Stratford Internet Technologies and is now an entrepreneur and management consultant based in Vancouver, Canada. The sustained level of service quality and customer satisfaction under her stewardship as CEO with West Coast Express was recognized with the prestigious year 2000 Quality Council of BC Award of Distinction.

Jan is widely regarded for her ability to help organizations improve profitability and market share with a specific emphasis on strategic planning, branding and customer satisfaction. She has developed and launched hundreds of successful brands, products and services in her career and is well known for her achievements in building market share for existing businesses. She has been the recipient of numerous industry awards for marketing, service quality and program design.

Jan has recently launched her first proprietary business solution – Relationship Poker™. She developed this unique tool based on the best of business and adult learning theory, the best practices of successful companies across North America and a lot of personal experience! She is currently working on her first business book, Relationship Poker™ Winning at the Customer Relationship Game. 

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Vice President Business Development
Andy Schimmel


Andy is a senior private sector sales and marketing professional with extensive experience in commercial real estate, real estate development and general management. His commercial real estate experience includes 13 years as a commercial broker with Colliers International, 2 years as general manager Sea to Sky Real Estate in Whistler, BC and 2 years as vice president marketing and business development for IR Capital. Specializing in bringing new projects to market, Andy’s experience includes a multitude of successful office, retail, hotel, multi-family and single-family developments. Most recently he completed the Internet Marketing Certificate Program at the University of British Columbia.

Andy has extensive experience in event management and served as Assistant Chief of Course for the Men’s Skiing events at the 1988 Calgary Winter Olympics. 

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Marketing Coordinator
Jesse Schimmel


Jesse is a classically trained marketer with an entrepreneurial drive and a passion for creativity. He has experience in event management, market research, project planning and management, production and media coordination, customer service and business development. Jesse also has extensive knowledge in logistics and inventory systems, through several years of work with IKEA Canada and Rogers Wireless.

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Marketing Assistant
Amanda Pang


Amanda Pang is a marketing professional with Quay Communications. She holds a Bachelor of Commerce from the University of British Columbia, specializing in the field of Marketing.  She has furthered her education with marketing courses from the British Columbia Institute of Technology. Amanda excels in conceptualizing and prioritizing projects and has extensive experience organizing events for a variety of businesses and community groups. Her work includes research initiatives and the development of marketing and communications materials.

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Technology Affiliate
George Hofsink PMP


George provides technology expertise and project management. He has more than ten years’ experience in the design and implementation of information management solutions in the public and private sectors. Specific technology planning services have included analyzing business processes and issues, creating and implementing change recommendations that extend to technology upgrades and business process improvements. Technology improvement initiatives have extended to enterprise resource planning, customer relationship management, maintenance management, and project management solutions in multi-location, <1,000 user organizations. George is a Project Management Professional (PMP) and introduces clients to the Project Management Body of Knowledge (PMBOK) framework when planning the implementation of projects. 

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US Agent
Debbie Siegel


Debbie has more than 18 years of business management, marketing, product management, and product development experience in the high-tech industry. Located in the San Francisco Bay Area, she consults with the Forum for Women Entrepreneurs and is responsible for the design and implementation of the NextGEN CEO program and workshops. Previously, she was with Telera as Vice President Customer Applications & Services, leading the implementation & professional services, application development, training and ongoing customer relationships with enterprises using the Telera Voice Web Infrastructure. She joined Telera from Aspect Communications where she was General Manager of the Automation business unit, responsible for delivering hardware, software & customized application development for customer-based transactions. Previously, she was Vice President of Vancouver-based Dynapro Systems heading up a business unit developing software and manufacturing touch screen solutions for Rockwell Automation. Debbie also held various product management, program management and marketing positions while at Philips NV. Debbie received her MBA from McGill University in Montreal, Quebec and holds a Masters in Linguistics from Universite Paul Valery in France where she also completed her undergraduate studies.

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Training Affiliate
Alessandra Ringstad


Alessandra is a professional trainer and career coach. She has an impressive record of achievement in corporate and language training and career counselling. Local and overseas experience in the service and training industries allows her to achieve extraordinary results in a variety of environments. Alessandra is a certified True Colours Facilitator and a certified Profitability Play Facilitator.

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Training Affiliate
Richard Casavant


Richard brings more than 20 years experience in HR consulting and people development, with an emphasis on high performance work teams and service delivery systems. He built GE Aerospace’s, high-involvement work teams in one of Jack Welch’s two manufacturing plants and continues as an adjunct professor at several colleges in the US.

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